Privacy & Cookie Policy

Effective Date: May 17, 2026 | Last Updated: September 2026

This Privacy Policy explains how SchoolOS ("we," "our," or "us") collects, uses, stores, and protects personal information when you use our mobile applications and web platform. By accessing or using SchoolOS, you agree to the information handling practices described in this policy.

1. Information We Collect

SchoolOS collects information strictly necessary for educational, administrative, and core platform operations:

2. How We Use Information

We process personal data solely for legitimate educational and institutional management purposes, including:

3. Legal Basis for Processing

We process personal data under legitimate educational interests, contractual obligation to the participating educational institution, compliance with applicable laws, and user consent (where explicitly required).

4. Data Sharing and Disclosure

We do not sell, rent, trade, or monetize personal data under any circumstances. Personal information is disclosed only under the following strictly defined conditions:

5. Children’s Privacy

SchoolOS processes personal data relating to students under the age of 18 strictly under the supervision and authorization of the participating educational institution and/or parent/guardian. We do not knowingly collect or use children’s data for marketing, profiling, or behavioral tracking.

6. Cookies, Storage, and Tracking Technologies

SchoolOS uses essential local storage mechanisms and session cookies required for fundamental system operations:

We do not use third-party tracking cookies, advertising trackers, or cross-app profiling pixels.

7. Third-Party Services

We utilize verified infrastructure providers (such as Google Firebase Cloud Messaging) to power notification delivery and API operations. These third parties process technical identifiers solely on our behalf and are bound by strict data security standards.

8. Data Security & Storage

We maintain industry-standard administrative, technical, and physical safeguards to protect user data, including:

9. Data Retention & Deletion

Personal data is retained only for as long as necessary to fulfill school management operations or meet legal obligations. Users or institutions may request account deactivation or data deletion by contacting our support team.

10. User Rights

Depending on your jurisdiction, you or your authorized representative have the right to:

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any amendments will be published on this page with an updated revisions date.

12. Contact Information

For privacy queries, data requests, or compliance inquiries, please reach out to us at:

SchoolOS Privacy Team

Email: info@schoolos.live

Phone: +233 59 934 3959

Location: Ghana